做外贸如何打动老是邮件不回复的客户

有人说：进入公司半年，都没有碰到什么大客户，小客户接了没利润，不想接，很难找到自己的定位，不知道如何去开发客户。

这是一个范围很大的问题，每个行业不一样，做外贸很多时候都是相通的，换汤不换药。反复讲的就是，新人要端正心态，沉下心来，多积累，无论大小客户，先服务好，随着时间的推移，经验的积累，只要方向正确，在合适的平台，慢慢都会形成质变。

今天给大家分享一个优秀销售通过电话如何成功撬动多封邮件不回复的客户：(以下是对话内容)

A:hi xxx, good morning, how are you？this is xxx from xxx.

B: oh, xxx, we are great, thanks. xxx?

A: yes, after few emails communication, I think you are interesting in our products. and we also have confidence to give you support to get big market in locally.

B: yes, we got your emails.

A: But I haven't receive your feedback after giving you quotation.

And I am wondering do you have any other concerns?

B: oh sorry, those days very busy and time is very limited.

A: yeah, I know your time is very valuable and we are also open to talk all details together.

In fact, I hurry recommend you take some samples to test. after that, if you still feel of our quanlity and service not give you confidence.

I think you can choose some other products, don't worry.

B: ok, we need to respongsible for our clients.

A: Yeah, I believe you also be responsible for your users, right?

B: Yes, sure.

A:So, after all, I think the most important thing is the reputation, right? so I think you are looking for some cost effective products.

Actually, I made a benchmark of all our products and your local, how about sharing with you for reference?

B: wow, sounds great. that will be very useful for us.

A:Yes, I think it's valuable for you.

B: thanks so much for your effort. you really work hard.

A: For sure, it's our job you know.

Do you think I can receive your feedback this week？

B: I will check soon and get back.

A:Yes, because we can see what we can do that, right?

We also hope we can not wast your time.

B: ok, waiting for your information.

A: Yeah, let's do it. ok, so I will send you the benchmark today. and I will get you feedback this week, ok?

B: thank you, we will.

A: Ok, thank you, have a nice day, bye!

大家可以参考一下对话的思路，共情，站在客户的角度，要提供对客户有价值的内容等，更容易打动客户的心。

更多外贸干货知识，请关注微信公众号：外贸原力