订单激增审核通过之后 一直不回款

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2021-05-14 12:27:21
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有没有人碰到过这种情况的。订单激增被审核。但是审核之后一直不回款。多次开Case。得不到答复。直到第六次开Case给我转接的回款团队。

他们说账号还在审核中。但是不会告知再审核什么。也不会告知多久能审核完成。

账号的状态现在是在售。商品也可以售卖。

但是我不敢卖了。又没有人碰到过的。大约多久能正常回款的?

我的从他们的审核到现在已经快一个月了。

感谢!!!!!!!!!!


这个时Case内容

Amazon五月 09, 2021 01:02 下午

Hello from Amazon Selling Partner Support,


I understand your concern is regarding missing disbursement not transferred to your bank account.


We couldn’t disburse your funds because your account is under review.


Funds are held while your account is under review.


https://sellercentral-europe.amazon.com/performance/notifications?ref=sp_st_dash_pp_wl


Once the review is complete funds will be transferred to your bank account in the upcoming disbursement cycle.


Please let us know how we did.


Were you satisfied with the support provided?


Click here for yes:

https://sellercentral-europe.amazon.com/hz/case-dashboard/hmd?p=A3DI6NY5DPS7AH&c=6998085422&k=hy

Click here for no:

https://sellercentral-europe.amazon.com/hz/case-dashboard/hmd?p=A3DI6NY5DPS7AH&c=6998085422&k=hn


Thank you!


To view your case details, please click https://sellercentral-europe.amazon.com/gp/case-dashboard/view-case.html/ref=sc_cd_lobby_vc?caseID=6998085422


Please note: This e-mail was sent from an address that cannot accept incoming e-mail. If you require additional support, please contact us at https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html


Thank you for selling with Amazon.


Payal T.

Amazon.co.uk Seller Support

=======================================

Interested in boosting sales? Try Fulfilment by Amazon (FBA): http://www.amazon.co.uk/FulfilmentByAmazon


MORE WAYS TO GET HELP:

Visit our seller forums for help from other sellers: https://sellercentral.amazon.co.uk/forums

Browse all Seller Help topics: http://sellercentral-europe.amazon.com/gp/help


To contact us again about this issue, please use the Contact Us form in Seller Central using the following link:


https://sellercentral-europe.amazon.com/cu/case-dashboard/view-case?caseID=6998085422


Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.



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